Durham police release list of ‘most ridiculous’ 911 calls of 2021

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Durham police release list of ‘most ridiculous’ 911 calls of 2021's Profile


Durham Regional Police have released a list of the “most ridiculous and non-emergency” 911 calls received in 2021.

It includes a complaint about a long drive-thru lineup, help with finding a Wi-Fi password, and trying to find COVID-19 test results.

Police said they released the list to raise awareness about the misuse of 911, which can possibly delay someone who has a serious emergency from getting help.

Read more:

Guelph police receive nearly 50 accidental 911 calls in 24 hours

Here is a list of the most ridiculous 911 calls received by Durham police this year:

  1. A caller complained that a Taco Bell drive-thru was too long.
  2. A person called after their kitchen flooded and was advised to contact their insurance company. Because the caller didn’t like that response, they called 911 a second time and repeated the same thing.
  3. Kids called 911 to ask if the operator’s refrigerator was running.
  4. A parent requested that police “scare” their son who was talking back to them.
  5. A caller asked police to help find their Wi-Fi password.
  6. A parent requested that officers come and force their son to give them the new Wi-Fi password after he changed it.
  7. A caller sought their COVID-19 test results.
  8. An Uber driver was upset that a customer hadn’t come to their vehicle after 10 minutes of waiting.
  9. A cat was stuck in a tree.
  10. A person called 911 to request the DRPS non-emergency number.
  11. A customer of a pizza shop called to complain that they received an incorrect order and wanted the business charged because they wouldn’t make a new pizza.
  12. A caller couldn’t exit a parking garage after the machine ate their money.

Durham police said their 911 communicators respond to an average of 600 calls per day.

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“Before dialing 911, please remember that is for police, medical or fire emergencies, meaning there is an immediate threat to someone’s health, safety or property,” police said.




© 2021 Global News, a division of Corus Entertainment Inc.





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