Hydro One won’t disconnect customers until further notice due to ongoing pandemic

Share:

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email
Share on facebook

Hydro One won’t disconnect customers until further notice due to ongoing pandemic's Profile



Utility company Hydro One says they are extending their freeze on disconnections until further notice.

The decision to halt disconnections was made in the early days of the COVID-19 pandemic, but the measure was initially supposed to end by the start of August.

However, in light of the ongoing pandemic, Hydro One says they won’t be shutting anyone’s lights off for non-payment.

The utility says people need electricity while they’re stuck at home, especially during hot, humid weather.

“Hydro One will always stand with customers and communities and will never lose sight of our commitment to provide relief, flexibility and choice,” said Mark Poweska, President and CEO of Hydro One. “Power is a lifeline connecting families and businesses during this unprecedented time. We feel a deep responsibility to keep customers connected and to help those who are struggling with the right financial support programs.”

The company also says their Pandemic Relief program will stay in place until further notice, click here for more information.

Click here to learn more about Hydro One’s Rate Relief program or click here to find out how to get help paying your bill.

Go Back



Source link

Share:

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email
Share on facebook

Want to be a sponsor?

Fill in your details and we'll be in touch