In a post on Twitter just before 5:30 a.m., Hamilton police said according to the company, Telus landlines didn’t have the ability to call 911.
“We have been advised this is a widespread outage,” the tweet said.
“Telus is working on a solution.”
The company’s website indicated that the problem began just after 1 a.m. on Thursday.
Affected areas included Durham Region, Peel Region, Halton Region, Hamilton, Niagara, Guelph, Gananoque and Chatham.
“Wireline 911 services are experiencing a failure which may result in being unable to call 911 from your landline,” the website said.
Hamilton police said just after 7 a.m. that the issue has since been resolved. Peel Regional Police said the same on Twitter.
The notice on the company’s website was also removed around that time.
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