Instead of the sitting in a waiting room, residents of Durham can now access the new Durham Virtual Urgent Care Clinic.
Launched last week, this allows people in Durham who have less acute conditions (ones that do not need to be seen in the ER) receive a medical consult from the comfort of their home.
Lakeridge Health says it works like a virtual walk-in clinic where the patient uses their computer or hand held, internet enabled-device to receive medical advice, medication prescriptions and an appropriate referral where indicated.
To access the Durham Virtual Urgent Care Clinic, a patient completes an online screening and intake form and can expect to be seen by a physician within four hours.
The patient will be provided with the option to receive a text or email to return to the ‘waiting room’ when they are nearing the top of the queue for being seen.
The physician will then engage with the patient via video or telephone to complete their assessment.
Should someone need more emergent care, they will be directed to an in-person urgent care clinic or emergency department.
Find out more by clicking here.
